What to Expect During the Drying Process

After our technicians have completed the initial setup of drying equipment, your property is in the drying phase of mitigation. During this time, our goal is to safely and efficiently remove all remaining moisture to prevent further damage or mold growth.

Keep the Equipment Running

Please do not turn off or unplug the drying equipment. The fans and dehumidifiers are designed to run continuously until our technicians confirm that all affected areas have reached normal dry standards. Turning them off—even for a few hours—can significantly delay the drying process or cause moisture to return.

What to Expect at Home

• The equipment will run 24/7 and may generate noticeable noise or warmth.
• It’s safe to remain in your home during drying, but please keep children and     pets away from the affected area and equipment.
• Avoid moving or adjusting any fans or hoses—they are positioned to maximize     airflow and efficiency.

Ongoing Monitoring

Our team will return regularly to:

• Take moisture readings using professional-grade meters (like the MMS3 and hammer probe).
• Adjust or remove equipment as drying progresses.
• Ensure all materials (drywall, subfloor, framing) are drying properly.

Once readings show dry standards are met, we’ll remove allequipment and clean the area thoroughly.

Next Steps

After drying is complete:

• A project manager will prepare a mitigation invoice.
• We’ll coordinate with your HOA to discuss repair estimates and timelines.
• You’ll be informed of any additional steps needed before repairs begin.

Questions?

It’s normal to have questions during this process—our team is here to help.
If you notice anything unusual (like equipment turning off, new water spots, or increased humidity), please contact us right away.

FAQ

• Why did you leave fans and dehumidifiers running?
  ‍The equipment helps remove moisture trapped in walls,flooring, and framing materials. It must run continuously to dry everythingproperly and prevent mold or further damage.
• Can I turn the fans off ?
  Please don’t turn them off—even for a short time. Shutting down the equipment can slow the drying process or cause moisture to return, which could lead to additional damage.
• Is it safe to stay in my home while the equipment runs?
  Yes, it’s safe. The equipment may be a bit noisy and create extra warmth, but it’s not harmful. Just make sure to keep children and pets away from the affected areas and avoid touching or moving the equipment.
• How long will the drying process take?
  Every situation is different, but most drying phases take 3–5 days. Our technicians will monitor progress regularly and let you know wheneverything has reached dry standards.
• When will someone come back to check the equipment?
  Our technicians will return every 24–48 hours to take moisture readings, make adjustments, or remove equipment as needed. We’ll also update your property manager or HOA with progress reports.
• What happens after the drying is done?
  Once all materials are dry:
  1. We’ll remove the equipment and clean the area.
  2. A mitigation invoice will be created.
  3. We’ll coordinate the next steps for repairs.
• What happens after the drying is done?
  Once all materials are dry:
  1. We’ll remove the equipment and clean the area.
  2. A mitigation invoice will be created.
  3. We’ll coordinate the next steps for repairs.
• Who do I contact if I have concerns?
  ‍If you notice equipment has stopped running, see new water spots, or have any questions, please contact us right away. We’re here to help throughout the entire process.